Episode 07ChecklistA short list of things to check before you trust the answer.24 sec
The AI gave him a scammer’s number
Scammers plant fake support numbers online, and AI answers can repeat them. Get a company’s number from its official app or site, or your booking email. Asked to pay with gift cards? Hang up.
Try it yourself
Need to call support?
- You got the number from the company’s official app or website, or your booking email.
- You didn’t use a number from an AI answer or a search result.
- Asked to pay with gift cards or crypto? You hung up.
- An unexpected request to share your screen or install an app made you stop. It’s a warning sign.
- In doubt? You hung up and called back on the number you found yourself.
The rule
Get support numbers from the official app, the official site or your booking email. Not from an AI answer or a search result.
The hang-up rule
Asked to pay with gift cards? Hang up. Then call back on a number you found yourself.
Bix shows you how
Step 1: Skip the AI answer for phone numbers.
Scammers upload pages listing fake support numbers, and AI answers can repeat them.
Step 2: Get the number from the source.
The company’s official app or website, or the booking or order email they sent you.
Step 3: Listen for the payment ask.
Real support won’t ask you to pay with gift cards. If they do, hang up.
Step 4: Not sure? Call back.
Hang up and dial the number you found yourself, never one the caller gives you.
What you should see
You call the real company. In the video, the AI answer gave +1 (938) 555-0142, copied from a page scammers planted online; Pip’s booking email had the real number, +1 (938) 555-0199.
